Customer Reviews:
 Well worth the investment June 21, 2008
Everything I hoped it would be. Heavy duty, small footprint (compared to the big plastic box reel it replaced. Smooth motion with slight braking--keeps hose from unwinding further than you wish at any given time. Everything was included to mount to either siding-based or masonry wall.
Did it take awhile to assemble? Yeah, but I would gladly deal with the extra time necessary to put together something well engineered than pay for cheap shortcuts on a daily basis later on. The instructions are very clear and well presented. Only one complaint: the adjustable nut controlling the level of braking was not threaded into the screw properly. Pretty minor, but I mention it because this is much easier to check for and remedy PRIOR to mounting the thing to the wall than afterwards. Had to do some disassembly to fix it.
Final compliment just came in the door; my wife just told me how much easier it is to use than any reel we've ever owned.
Well engineered product June 9, 2008
This is a great product, not like the typical flimsy hose reel you find at the store. I've bought both styles of their hose reels and have been very happy with them.
Great product June 8, 2008
We ordered 2 Rapid Reels. They arrived promptly. They were easy to install and work flawlessly. These reels are far superior to the reels available at the local big box stores.
Worth every penny! June 7, 2008
1 out of 1 found this review helpful
After years of frustration with a variety of plastic hose reals offering seemingly great features such as an auto-tracking winding mechanism, I gave up on them. Over-promising chunks of plastic that always seem to break in a manner of weeks. My wife's frustration with the last one we had was the final straw. I searched Amazon, found the Rapid Reel, read the reviews and ordered one. I'm glad I did. No, let me rephrase that....we're glad I did. :)
This is a company that knows how to do things right. First, one word, METAL!. With exception of a couple of plastic bushings, the handle and the connecting hose, this thing is crafted from metal and has a top notch paint job. That combined with a basic design rule, keep it simple, are what make this product so perfect. It assembles quickly (good instructions), operates smoothly, winds and unwinds hose with ease, the brake keeps it from unwinding on its own....this is what a hose reel should be! If it sounds strange that I seem excited over a hose reel, consider the following: 1) It works perfectly and is built to last. 2) My wife, who thought I was a little crazy for spending this much on a hose reel, raves about it. No more @#*&% complaining about the plastic reel that she wanted to heave off a cliff! Like I said, worth every penny.
I think we're going to get the perpendicurlar mount for the other side of the house and another one for her parents. Need a good hose reel? Don't hesitate, buy one of the Rapid Reel models, you'll be happy.
worth every penny June 6, 2008
Rapid Reel 150-Foot Parallel Wall Reel #GH164-PL This hose reel was worth every penny. Its a bit more pricey then the 25.00 plastic units, but you won't have to replace it every year as I have been doing with the cheap units. Its extremely well made and I had no problems with putting it together. Instructions were very clear and precise. This is a 5 star unit all the way. Thanks, Rapid Reel!!
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