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| ISO 10001:2007, Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations |  | Author: Iso/tc 176/sc 3
Publisher: Multiple. Distributed through American National Standards Institute (ANSI)
Category: Book
Buy New: $85.00
Sales Rank: 3276741
Media: Paperback
Pages: 28
Shipping Weight (lbs): 0.3
Dimensions (in): 10.5 x 8.3 x 0.1
ASIN: B00150P1TE
Publication Date: February 12, 2008
Shipping: Eligible for Super Saver Shipping
Availability: Usually ships in 2 to 3 days
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Product Description
ISO 10001:2007 provides guidance for planning, designing, developing, implementing, maintaining and improving customer satisfaction codes of conduct. ISO 10001:2007 is applicable to product-related codes containing promises made to customers by an organiz This title may contain less than 24 pages of technical content.
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