Operations Management for Competitive Advantage with Student DVD | 
 enlarge | Authors: Richard Chase, F. Robert Jacobs, Nicholas Aquilano
Publisher: McGraw-Hill/Irwin
Category: Book
Buy Used: $23.98
New (18) from $99.63
Avg. Customer Rating:  13 reviews
Sales Rank: 165921
Media: Hardcover
Edition: 11
Number Of Items: 1
Pages: 806
Shipping Weight (lbs): 4.4
Dimensions (in): 11.2 x 8.6 x 1.4
ISBN: 0073121665
Dewey Decimal Number: 658
EAN: 9780073121666
ASIN: 0073121665
Publication Date: May 5, 2005
Availability: Usually ships in 1-2 business days
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Product Description
Chase, Jacobs and Aquilano: Operations Management for Competitive Advantage, 11/e (CJA) provides a current and thorough introduction to the concepts, processes, and methods of managing and controlling operations in manufacturing or service settings. The text provides comprehensive coverage, from high-tech manufacturing to high touch services with a balanced treatment. Chase, Jacobs, and Aquilano also thoroughly integrates and discusses current issues such as globalization; supply chain strategy, E-business, and ERP. The concepts are illustrated by using abundant real world examples, articles, illustrations, problems and cases. Technology is integral to the success of this course, as such, CJA also provide students and instructors with an innovative array of leading edge technology learning and teaching tools..
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| Customer Reviews: Read 8 more reviews...
 College Textbook October 10, 2008
Outdated edition still a bit pricey for some reason. But it is exactly what I purchased.
 Okay September 15, 2008
1 out of 1 found this review helpful
This book seems to pretty good. My instructor that had us buy it for class has decided to not really use now though. But as far as I can tell it is pretty good book if you are interested in manufacturing.
 useful book August 24, 2008
you should get the international addition. the hard cover was too heavy to carry to all the open book exams haha.
 Never used it June 13, 2008
I didn't get a chance to use this book, dropped the class after I ordered it.
Good book but lacking a little quality... May 22, 2008
1 out of 1 found this review helpful
This is a very good book required by many MBA programs. The book contains much useful information with detailed analysis and examples. The biggest problem I have with this book is the use of the word "it." I find it hard to figure out what "it" is. "Rule 3. Merge Information-Processing Work into the Real Work That Produces the Information. This means that people who collect information should also be responsible for processing it. It minimizes the need for another group to reconcile and process that information..." There are countless examples of the use of "it." In the same section (Principles of Reengineering) the authors make note that "it" refers to the actual rule 3, while in rule 4, "it" is noted as the result of the rule. The authors could have chosen an alternate phrase instead of confusing the reader with the lack vocabulary. Although, I have the problem with pronoun usage, the book is very well laid out and flows greatly from operations strategy to supply chain planning and control. The supplements that are available with the book include financial analysis tools, operations technology tools as well as sample problems.
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