Authors: Ronald A Garner, C. William Garner
Publisher: Delmar Cengage Learning
Category: Book

List Price: ~~$69.95~~
Buy New: $38.63
You Save: $31.32 (45%)

New (24) from $38.63

Sales Rank: 763253

Media: Hardcover
Edition: 1
Number Of Items: 1
Pages: 360
Shipping Weight (lbs): 3
Dimensions (in): 9.4 x 7.2 x 0.7

ISBN: 1401898963
Dewey Decimal Number: 629.286
EAN: 9781401898960
ASIN: 1401898963

Publication Date: December 1, 2005
Availability: Usually ships in 1-2 business days
Shipping: International shipping available
Condition: Expedited shipping available. Condition as described. Bookseller's stock copy.We ship next day and the delivery time is 7-14 days.

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Editorial Reviews:

Product Description
The success of any organization most often depends on the execution and management of such strategic issues as business development, personnel and fiscal operations. This new book introduces readers to the duties and practices assigned to service managers in the successful operation of an automotive service facility. Coverage begins with a general discussion of the management structure and the service manager's role in facility operations. Consideration is then given to navigation of the personnel process from the recruitment of workers to supervision of their performance. The financial business practices of a service manager familiarizes readers with the importance of fiscal responsibility in the operation of a lucrative automotive service business.