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Flying for Peanuts: The ABCs of Flying Southwest Airlines | 
enlarge | Author: Marty Thompson Publisher: Five Star Publications (AZ) Category: Book
List Price: $9.95 Buy New: $4.99 You Save: $4.96 (50%)
New (7) Collectible (1) from $4.99
Avg. Customer Rating: 9 reviews Sales Rank: 806253
Media: Paperback Number Of Items: 1 Pages: 146 Shipping Weight (lbs): 0.6 Dimensions (in): 7.9 x 6.2 x 0.5
ISBN: 1589850068 Dewey Decimal Number: 387.70973 EAN: 9781589850064 ASIN: 1589850068
Publication Date: November 2003 Availability: Usually ships in 1-2 business days Condition: Ships from GA.
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| Editorial Reviews:
Product Description By revealing hilarious tricks of the traveling trade, "Flying For Peanuts" is the definitive how-to guide for learning to survive the Southwest Airlines flying experience. Filled with inside information from a seasoned traveler, "Flying For Peanuts" offers an outrageous guide for survivingand actually enjoyingevery flight with Southwest Airlines. Learn more about "Flying for Peanuts" by visiting FlyingforPeanuts.com
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| Customer Reviews: Read 4 more reviews...
Flying for Peanuts January 2, 2006 10 out of 10 found this review helpful
"Flying for Peanuts" is a humorous book that celebrates the success of the low cost airline concept successfully and profitably practiced by Southwest Airlines in the USA for over a generation. The author uses an unorthodox writing style to pay tribute to his fascination about Southwest Airline's success based on the Airline's lack of textbook customer service protocol.
The serious story behind this book is about how Herbert Kelleher, the now retired former Chairman of the Board of Directors and founder of Southwest Airlines (SWA) created a no frills airline that has been a darling for the common American person on the street. The Airline managed to create a highly motivated workforce with a unique customer oriented culture. The Airline made flying affordable to ordinary men and women who otherwise would never have afforded to fly regularly on conventional ("relatively high fare") legacy carriers.
Among the unique features of SWA's services that result in a low cost (and low fare) structure, high aircraft utilisation and quick aircraft turnarounds include no assigned seating (free seating), no meals, a single class (all economy class layout), simple fare structure, high employee productivity, good reliability, safe operations and a humorous friendly approach to the serious business of flying.
This book is recommended reading for those with a good sense of humour and who want to have a basic understanding of how SWA's has created an efficient, low-cost, people-oriented airline with helpful, down-to-earth and fun loving employees.
a fun book May 25, 2005 2 out of 2 found this review helpful
I had the distinct pleasure of meeting Marty on a Southwest Airline flight between Phoenix and Oklahoma City last year while I was still traveling as a Physician Assistant educator prior to the start of my Real Estate sales carrier. His book is as delightful, especially for all of us Southwest Airline commuters, as is Marty in person -- a fun unique read written by a fun unique guy. Harvey
Fun Insight To Southwest Airlines January 9, 2005 2 out of 2 found this review helpful
Flying for Peanuts by Marty Thompson is a clever and humorous little book that provides the traveler with the ABC's of Flying Southwest Airlines. One of the most profitable airlines, Southwest treats its customers with fun and comedy, while cutting out the frills. If you have never flown Southwest, you'll find this book fun to read in preparation for your first flight with that carrier. If you are already a loyal Southwest customer, you'll find the book fun and familiar and you'll learn about the little lady named Irma who was the first commercial airline stewardess in 1922 and who helped form the customer service policy that works so well for the airline. This book is a manual telling any business owner how to establish successful customer service that allows the customer to choose his/her level of service and helps the workers and customers both find fun in the workplace. The book is a tribute to all Irma's astute observations taught the industry, making each trip on Southwest Airlines a fun and memorable laugh-in.
Learning the Ropes August 16, 2004 2 out of 3 found this review helpful
I should have read this book BEFORE my recent trip on Southwest. I actually saw many of the shennanigans Marty describes with such classy humor. It made me wonder just how many of them he had pulled on me as the middle person to his aisle seat. The book makes flying Southwest more fun.
disappointed March 4, 2004 2 out of 7 found this review helpful
just really not that funny. i ordered it to bring my total order up to 25.... should've paid for the shipping.
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