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The Encyclopedia Of Restaurant Training: A Complete Ready-to-Use Training Program for All Positions in the Food Service Industry

The Encyclopedia Of Restaurant Training: A Complete Ready-to-Use Training Program for All Positions in the Food Service Industry

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Authors: Douglas Robert Brown, Lora Arduser
Publisher: Atlantic Publishing Company (FL)
Category: Book

List Price: $79.95
Buy New: $39.97
You Save: $39.98 (50%)



New (15) from $39.97

Avg. Customer Rating: 5.0 out of 5 stars 6 reviews
Sales Rank: 169143

Media: Hardcover
Number Of Items: 1
Pages: 600
Shipping Weight (lbs): 3.8
Dimensions (in): 11.3 x 8.7 x 1.6

ISBN: 0910627347
Dewey Decimal Number: 647.950683
EAN: 9780910627344
ASIN: 0910627347

Publication Date: January 6, 2005
Availability: Usually ships in 1-2 business days
Shipping: Expedited shipping available
Condition: Brand new from publisher!

Also Available In:

  • Hardcover - The Encyclopedia of Restaurant Forms: A Complete Kit of Ready-to-use Checklists, Worksheets, And Training AIDS for a Successful Food Service Operation

Similar Items:

  • The Restaurant Manager's Handbook: How to Set Up, Operate, and Manage a Financially Successful Food Service Operation 4th Edition - With Companion CD-ROM
  • Restaurant Financial Basics
  • The Waiter & Waitress and Wait Staff Training Handbook: A Complete Guide to the Proper Steps in Service for Food & Beverage Employees
  • Running a Restaurant for Dummies
  • The Food Service Professionals Guide To: Waiter & Waitress Training: How To Develop Your Wait Staff For Maximum Service & Profit (The Food Service Professionals Guide, 10)

Editorial Reviews:

Product Description
Training is an investment for the future, the only foundation on which success can be built. Training delivers excellence in product and performance, elevating a good restaurant into a great one.

Training will keep the skills of its employees and management sharp. But in no other industry is its absence or presence as obvious as it is in the food service industry. It is hard to find good, qualified employees, and even harder to keep them. In addition, unemployment levels are low, and competition for qualified workers is tough. Whats the answer? Training!

Constant training and re-enforcement keeps employees and management sharp and focused, and demonstrates the company cares enough to spend time and subsequently money on them. And thats precisely what this new encyclopedic book will do for you be your new training manager.

This is an encyclopedic out of the box employee training program for all positions in the food service industry. From orientating the new employee, maintaining performance standards, to detailed training outlines and checklists for all positions. This book will show you how to train your employees in all positions in the shortest amount of time, and lets you get back to your own job of running a profitable enterprise.

One of the best features of this book is that the companion CD ROM contains the training outline for all positions in MS word, so you can easily customize the text for your own use. In addition there are numerous training forms, checklists, and tests. The first part of the book will teach you how to develop training programs for food service employees, and how to train the trainer. The book is full of training tips, tactics and how tos that will show you proper presentation, and how to keep learners motivated both during and after the training. The second part of the book details specific job descriptions and detailed job performance skills for every position in a food service operation, from the general manager to dishwasher. There are study guides and tests for all positions. Some of the positions include General Manager, Kitchen Manager, Server, Dishwasher, Line Cook, Prep Cook, Bus Person, Host/Hostess, Bartender, Wine & Alcohol Service, Kitchen Steward, Food Safety, Employee Safety, Hotel Positions, etc. Specific instructions are provided for using equipment as well.


Customer Reviews:   Read 1 more reviews...

4 out of 5 stars Very useful material   September 14, 2007
 0 out of 1 found this review helpful

Extremely useful set of forms and ideas for use in the restaurant industry. It is skewed towards full service restaurants; but still has lots of useful stuff to apply to QSR. Do not expect to find a treatise on training, though. The CD ROM helps to take advantage of the material because it has the full text on pdf format and several of the sections in MS-Word format.


5 out of 5 stars Easily tailored forms and a must for any food service operation   March 16, 2007
 0 out of 1 found this review helpful

Douglas Robert Brown's excellent reference tool is worth every penny and should be in every food service operator's reference library. I have recommended his book for my tea students for the last five years and am pleased to endorse the revised media. From the small tearoom owner to the chain restaurant, Mr. Brown's resource is a valuable tool. Carnelian Rose Tea - Tea Business School - Jennifer Petersen


5 out of 5 stars Must-have for anyone preparing for a career in food service   February 3, 2005
 5 out of 7 found this review helpful

The Encyclopedia of Restaurant Training is a no-nonsense, thorough resource covering the necessary training for all positions in the food service industry, from professional chef to maitre d to bartender and much more. Written in clear, easy-to-understand terms and charts spelling out explicit training instructions, and illustrated with some diagrams (such as a picture of how to properly set a formal table), The Encyclopedia of Restaurant Training spares no effort to be as understandable as possible. No background knowledge in any trade is needed to grasp explicit instructions ranging from a step-by-step breakdown of the hostess job to the proper order of service for a luncheon handout to how one can go about creating a memorable presentation to food service employees, and much more. A CD-ROM accompanies this absolute must-have for anyone preparing for a career in food service, or charged with the responsibility of training food service recruits.



5 out of 5 stars A Complete package for the Food Service Industry   June 26, 2004
 5 out of 6 found this review helpful

As a long-time user of The Restaurant Managers Handbook by Douglas R. Brown, I have found The Encyclopedia of Restaurant Forms and it's CD Rom to be the most complete and comprehensive selection of forms and ideas for every day and every situation that can or will arise in the food service business.


5 out of 5 stars Nothing else on the market comes close!!!!   April 29, 2004
 2 out of 3 found this review helpful

There is not one page of information in this incredibly handsome book that is not useful. The book includes every possible form I can think of, and many many more I never thought about which would be incredibly useful to our business today! The companion CDROM of forms allowed us to use this book from day one. Highly recommended!!!

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