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| | Extreme Toyota: Radical Contradictions That Drive Success at the World's Best Manufacturer
Authors: Emi Osono, Norihiko Shimizu, Hirotaka Takeuchi
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ASIN: 0470267623
Publication Date: May 23, 2008
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| | Call Centers For Dummies (For Dummies (Computer/Tech))
Author: Ral Bergevin
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Publication Date: May 18, 2005
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